San Diego, CA

Meet the Client

Hi, we’re Mission Federal Credit Union and we are here to enrich the lives of San Diegans by offering financial services that are for everyone and every need. We’re not just in San Diego, we are a part of San Diego. That’s why our members and the communities we serve are the heart and soul of everything we do. We invest in our community. We put members first. We are committed to service.

Mapping the Challenge

Financial institutions often face challenges when it comes to forming genuine, personal connections with their members and communities. Too often, members feel like just another number. But at Mission Fed, they’re flipping the script. They’re committed to building real relationships, genuinely caring about their members' well-being, and supporting them through life’s biggest moments. Whether it’s through education or helping members invest in their futures, Mission Fed shows up when it matters most.

Instead of highlighting the best rates or credit cards, what if we focused on how Mission Fed consistently stands by their members and community in meaningful ways.

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Production

We had the pleasure of sitting down with three unique, real-life Mission Fed members to hear their personal stories—how they found Mission Fed and why they’ve stayed loyal members. To bring their experiences to life, we traveled all over San Diego, capturing their testimonials in the very places where Mission Fed makes an impact. From Liberty Station Market to cozy coffee shops, ice cream parlors, and even Southwestern College, we showcased their stories in the heart of the community.

And yes, we might have taken a few ice cream cones for the road!

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Media in Motion

These testimonials bring Mission Fed’s brand to life by showcasing the genuine, human connections they’ve built with their members. It’s a relationship that works both ways—the more members choose Mission Fed, the more they’re able to give back and invest in the community. Through these stories, we helped their audience—and potential new members—see themselves in the brand, reminding them that at Mission Fed, they’re valued as individuals, not just account numbers.

Sofia's Member Experience

Leons's Member Experience

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"Just wanted to say WOW!!! Amazing work and edits, love all of them. These are just perfect and warm my heart."

Sanya DeVore | 1st Vice President, Director of Marketing
Client

Mission Fed Credit Union

Location

San Diego, CA

Agency

Style

Live-Action

Placement

Web, Social, Paid Media

Client

Mission Fed Credit Union

Location

San Diego, CA

Agency

Style

Live-Action

Placement

Web, Social, Paid Media

Case Studies

Media in Motion

View All Case Studies
Client

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Style

Live-Action

Placement

Web, Social, Paid Media